Associate Client Manager \ Client Manager
Experience : 4 - 6 Years
Location:Chennai
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:Printing/Packaging
Role:Team Leader -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
Position Description: Act as a vital link between the client and the operations team. Participate in client calls, interact with clients frequently and communicate feedback to the operations team. Control cost through effective utilization of personnel, materials and equipment. Recognize and reward performance and behavioral problems in team and act proactively to ensure productivity is unhampered. Contribute in the preparation of the team Profit and Loss statement on a monthly basis
Responsibility:
Level one escalation point for the client and the senior management for a specific shift
Responsible for quality and timely completion of all projects
Manage production capacity on the shift
Responsible for shift schedule
Essential Qualifications: Graduate / MBA / Post Graduate Diploma
Technical Qualifications: Technical know-how of MS Office Suite and Excel reporting skills preferred / working knowledge of business unit specific applications will be a bonus
Experience : Minimum of 4 years of work experience, of which at least 2 year in a supervisory role.
Work Schedule: Ability to work in flexible schedule during day, night and weekend shifts.
In case this profile suits your career aspirations, please walk in to our office for an interview from Mon-Fri between 10 am - 1 pm and Contact Ms. Venetia Allen.
Keywords : Team Leader, Associate Team Leader, Client Manager, Associate Client Manager
If you meet the above mentioned criteria, apply online
How To Apply- If you have not registered in Naukri.Com
Click here to Post Your FREE Resume
OR
If you have registered naukri.com,clickhere
Experience : 4 - 6 Years
Location:Chennai
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:Printing/Packaging
Role:Team Leader -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
Position Description: Act as a vital link between the client and the operations team. Participate in client calls, interact with clients frequently and communicate feedback to the operations team. Control cost through effective utilization of personnel, materials and equipment. Recognize and reward performance and behavioral problems in team and act proactively to ensure productivity is unhampered. Contribute in the preparation of the team Profit and Loss statement on a monthly basis
Responsibility:
Level one escalation point for the client and the senior management for a specific shift
Responsible for quality and timely completion of all projects
Manage production capacity on the shift
Responsible for shift schedule
Essential Qualifications: Graduate / MBA / Post Graduate Diploma
Technical Qualifications: Technical know-how of MS Office Suite and Excel reporting skills preferred / working knowledge of business unit specific applications will be a bonus
Experience : Minimum of 4 years of work experience, of which at least 2 year in a supervisory role.
Work Schedule: Ability to work in flexible schedule during day, night and weekend shifts.
In case this profile suits your career aspirations, please walk in to our office for an interview from Mon-Fri between 10 am - 1 pm and Contact Ms. Venetia Allen.
Keywords : Team Leader, Associate Team Leader, Client Manager, Associate Client Manager
If you meet the above mentioned criteria, apply online
How To Apply- If you have not registered in Naukri.Com
Click here to Post Your FREE Resume
OR
If you have registered naukri.com,clickhere